At PROFIMA, we treat your personal data with the same care and discretion we bring to every mandate. This policy explains what we collect, why, and the rights you have under the GDPR.
1. General
PROFIMA bv, located at Gagelstraat 1, B-8020 Hertsberge (Oostkamp), Belgium, is responsible for the processing of personal data as described in this privacy statement.
Contact — PROFIMA bv · VAT BE0801.675.207 · Gagelstraat 1, 8020 Hertsberge (Oostkamp), Belgium · +32 (0)498 60 92 92 · info@profima.be · https://www.profima.be
2. Data Protection Officer
Gregory De Gols is the Data Protection Officer of PROFIMA bv. He can be reached at info@profima.be.
3. What personal data do we collect?
We only collect the personal data you provide to us yourself — through our contact form, by e-mail, or via another channel you use to reach us. This may include your name, first name, e-mail address, telephone number, address, and any legal or financial data you choose to share. We do not collect personal data automatically through the website, apart from the limited, anonymous analytics described in the Cookie Policy below.
4. How do we use your personal data?
- To answer your requests and inform you about our products and services;
- In the context of a (possible) cooperation;
- To optimize the quality, management and content of the website;
- To conduct customer satisfaction surveys and market research;
- To send targeted communication and updates based on your preferences and, where applicable, your explicit consent;
- For statistical, administrative and accounting purposes and obligations.
Legal grounds
Depending on the situation, processing takes place on one or more of the following grounds:
- You have consented to the processing for one or more specific purposes;
- Processing is necessary to perform an agreement with PROFIMA bv, or to take steps at your request before entering into one;
- To comply with a legal obligation incumbent on PROFIMA bv;
- To protect your vital interests or those of another person;
- For the legitimate interests of PROFIMA bv or a third party, except where your interests or fundamental rights prevail.
5. With whom do we share your data?
We do not share your personal data with third parties, except where necessary to provide our services or to comply with a legal obligation.
6. How long do we keep your data?
We do not store your data automatically. We only retain personal data where it is relevant to our services, where you have an ongoing relationship with us, or where we are legally required to keep it (for example, accounting obligations). Data that is no longer relevant and that we are not obliged to keep is deleted.
7. How do we protect your data?
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, theft or alteration, using established security technologies and procedures.
8. Your rights
You have the right to access, correct or delete your personal data. You may also object to its use for direct marketing, or request a restriction of processing. To exercise these rights, contact us using the details above. You also have the right to lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).
Cookie Policy
A cookie is a small text file stored on your device when you visit our website. Cookies collect information about your use of the site and remember your preferences. On your first visit, we inform you about these cookies and ask your permission to place the non-essential ones.
Which cookies do we use?
Our website sets no advertising or tracking cookies of its own. The only cookies placed are those of Google Analytics, which measures — anonymously and in aggregate — how visitors use the site. These cookies are only placed after you give your consent.
| Cookie | Set by | Purpose | Retention |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes anonymous visitors for statistics. | Up to 2 years |
| _ga_<ID> | Google Analytics | Maintains the analytics session state. | Up to 2 years |
This analytics information is collected anonymously and helps us improve the website and your experience. Separately, your language choice is stored locally in your browser (via local storage) — this is technically not a cookie, is never sent to us, and is not used for tracking.
How long are cookies stored?
The cookies we use are stored on your device for up to 2 years, unless you delete them earlier.
How can I manage cookies?
Most browsers automatically accept cookies. You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may limit your use of our website.
How to reach us
If you have any questions about this policy or wish to exercise your rights, contact us at info@profima.be or +32 (0)498 60 92 92.